|Account Types||Demo Account, Low Value or Micro Account, Standard Accounts,|
|Customer Support||Single Language Phone Support, Single Language Live Chat, Single Language Email Support,|
The Pepperstone group is a CFD and forex broker service offering trading that is uncomplicated enough for both the forex novice and yet sophisticated enough for experienced traders. The company offers assistance to institutional and retail investor in using both forex and other investment options. Pepperstone is favoured for its outstanding trading conditions, including trading platforms offering spreads and liquidity, while the company had developed several top execution technologies that perfectly suits modern day traders, these include WebTrader, mobile apps and advanced analytics.
As an online Australian foreign exchange broker, Pepperstone specialises in forex trading and is headquartered in Melbourne, while the company also have offices in Shanghai and Dallas and offers trading on seventy-two currency pairs, commodities and metals.
Owen Kerr and Joe Davenport founded Pepperstone in 2010 and by 2013 assisted the Australian Federal Police and the Australian Security and Investment Commission to uncover the biggest insider trading case in the history of the country. Pepperstone ranked as the number one on the BRW Fast Starter list in 2014 and its $60 million in revenues indicated growth of 66%. Due to not acquiring a Japanese Financial Service Agency license, the company ceased accepting of all Japanese client in October 2014 and by March 2016 announced that majority of its business was acquired by Champ Private Equity. Pepperstone closed down its UK operations, temporarily in February 2017 in order to comply with its obligations to the FCA.
The Pepperstone Group Ltd is a multi-award-winning company honoured by Deloitte in 2013 as the number one Rising Star in 2013 via its Fast 50 Award, while the company’s Pepperstone Razor account was named in the Anthill Magazine Smart 100 as well as one of the 100 fastest growing companies by the 2013 BRW Fast Starters. 2014 the company was honoured by Ernst & Young as the 2014 Australian EY Entrepreneur of the Year, named the fastest growing company by BRW Magazine and won the Governor of Victoria Export Awards. 2015 Awards included winning the Investment Trends Australia as the number one in Client Satisfaction, while Pepperstone also won the 2016 Australia Investment Trends awards including overall Client Satisfaction, Customer Services, Value for Money, Spreads, Execution Speed, Platform Ease of Use and Platform Reliability. More rewards followed in 2017 and in 2018 the company won 3 UK Forex Awards including Best Forex Trading Conditions, Best Forex Trading Support and Best Forex ECN Broker.
Licensing & Regulation
Pepperstone is authorised in the European Union and regulated by the Financial Conduct Authority in the United Kingdom, while Pepperstone Group Limited is regulated and licensed by the Australian Securities and Investment Commission. Security measures utilised by Pepperstone to ensure the privacy and safety of all traders include encrypting all data sent from clients to the company’s systems, using firewalls, virus scanning tools to protect information from viruses and unauthorised persons. Electronic and physical security measures include alarms, guards, cameras and swipe cards to prevent unauthorised access to any of the Pepperstone buildings.
Pepperstone offers iPad, tablet, Android and iPhone trading via MetaTrader 4. The iPhone app offers access to the MetaTrader 4 trading account on a user-friendly and intuitive iPhone interface. The trading app for iPhone can be downloaded from the Apple App Store and is free and can be used by members registering either a live trading or demo account. Benefits offered by the iPhone app includes live quotes and advanced charting.
The Android trading app offers Android users the features and flexibility need to trade any time from anywhere. The app offers full trading capabilities as well as live quotes, and its HTML5 web-based app can be downloaded from the Android Market.
Traders wishing to trade via their tablet or iPad can download the iPad trading app form the Apple App Store, which offers access to both demo and live trading accounts and is free to download. The tablet trading app is HTNL5 WebTrader based.
Brand & Functionality
Pepperstone understands the forex trading that online traders requires, and therefore offer convenient, fast and low-cost services. After years of combining high-speed processing and market intelligence, the company established new standards in forex trading with spreads from 0.0 pips. The Pepperstone trading platform offers spreads and liquidity, previously available only to institutional clients while all systems used are built via the latest technology. The company focuses on low-cost trading form 0.0 on EURUSD and fast execution and while all trading styles are welcomed the minimum account size is $200 AUD.
Pepperstone offers both demo and live accounts, creating a demo account requires the completing of a short application form, information required includes an email address and password. By downloading the trading platform, the client gets to choose from several platforms and practise trading using $50,000 in virtual funds across 30 days. Alternative log in option also includes signing up via social media such as LinkedIn, Facebook or Google.
Registering a live account can be completed via four easy steps including choosing the account type, providing the country of residence, a valid email address, selecting a password and confirming the chosen password. Account registration can also take place via LinkedIn, Facebook or Google. Before trading can take place verifying of your ID is required via uploading an ID document and once approved account funding can take place via a variety of options.
Pepperstone clients can fund their accounts via Hong Kong Dollar (HKD), Australian Dollar (AUD), British Pound Sterling (GBP), Canadian Dollar (CAD), United States Dollar (USD), New Zealand Dollar (NZD), Euro (EUR), Swiss Franc (CHF), Japanese Yen (JPY), and Singapore Dollar (SGD).
Depositing options include Visa and Mastercard offering instant funding 24/7, as well as PayPal, POLi, international and domestic Bank Transfers, China Union Pay, Skrill, BPay, Neteller, Fasapay, Qiwi, and Broker to Broker.
Trading accounts offered at Pepperstone includes standard, swap-free accounts, razor as well as an active trader program and premium client service. Trading conditions include low transaction charges up to 500:1 leverage as well as the ability to trade on oil, metals and currencies. Commodities trading include XTIUSD, DBRUSD, XAUUSD, XAGUSN, and XAUEUR, while futures trading is available on cocoa, coffee, sugar, orange juice, cotton and USDX. Indices include EUSTX50, IT40, GER30, SPA35, AUS200, US2000, CN50 and HK50.
Pepperstone offers trade execution with pricing from liquidity providers and multiple banks, while all execution is 100% automated. The company is completely free of dealing desk intervention and trade execution is from as low as 50ms or 0.05 of a second of latency. The no dealing desk brokers deals directly with several liquidity providers and orders are automatically filled to eliminate any intervention by the broker.
Same day processing is offered by Pepperstone on all withdrawal forms submitted before 07:00 AEST or 21:00 GMT and any forms received after the closing time is processed on the next day. Funds are only returned to a bank account in the same name due to third-party regulations and credit card withdrawals can only be selected when the card was used to fund the account. Withdrawals made via Bank Wire transfers take three up to five business days to reflect in traders bank accounts.
Pepperstone offers award-winning customer services and offers traders a highly personalised service experience since its team is highly experienced in forex and other tradings. Communication options include 24 hours online live chat support, 24-hour telephone support, fax support as well as email support.
Tools made available to all Pepperstone traders include the alarm manager created to set up notifications and alarms, connect, which are designed to offer quick access to all tool’s traders might require and correlation matrix that is aimed at offering greater insight into markets. The Correlation trader is perfect for comparing different markets, Excel RTD enables all users to monitor markets via the most powerful tool. Full oversight of all market prices is made available via the Market manager tool.
The abbreviated version of the trader terminal is called the mini terminal, while easy to read market sentiment is offered by the sentiment trader, and the session map displays Tokyo, Sydney and London trading. Other great trading tools available to Pepperstone traders also include stealth orders, trade simulator, tick chart trader, trade terminal, and indicators such as the chart group, high-low, candle countdown, Pivot, Renko and order history. In total, Pepperstone offers eleven trading platforms including MetaTrader4, MetaTrader5, iPad, Tablet, Android, iOS, WebTrader, Smart Trader Tools and iPhone.